by Douglas Dye | Jan 5, 2016 | Business to Business (B2B), Customer Service, Help for small business, New Websites
Ten years ago, contact forms weren’t very popular. I was even told that contact forms were mainly there because some people weren’t allowed to email from work. But today for most types of businesses, contact forms are one of the most useful tools on their website....
by Douglas Dye | Sep 3, 2014 | Customer Service, Help for small business
NOTE: This month we feature Guest Author Owen Andrew. Owen Andrew is a journalist in California. He is passionate about small business and enjoys using his years of experience to inform and encourage other like-minded individuals. Every single business starts small...
by Douglas Dye | Dec 30, 2013 | Customer Service, Help for small business, New Websites, Web Design, Web Design Strategy, Website Costs
We have a small staff, but we also have over a decade’s experience, a large client base, and a great network of programmers and content creators to call on. We are used to competing with much larger companies in bidding for web design projects, and we can offer a...
by Douglas Dye | Oct 29, 2013 | Budget Websites, Help for small business, New Websites, Search Engine Optimization, Web Design, Web Design Strategy, Website Analysis, Website Costs
We’re at the point now where most businesses have websites. But we are also at the point where a lot of those websites are old. If your own website is old, do you need it completely rebuilt? Or can you salvage it with a little work? IMPORTANT: We will give your old...
by Douglas Dye | Aug 19, 2013 | Budget Websites, Customer Service, Help for small business, Web Design, Website Analysis
Recently Richmond Media developed a much more efficient, faster way of analyzing websites. In fact, it is so much more efficient and faster that we can now offer free analysis to website owners. Among many other issues, here is what we will take into account: Content...
by Douglas Dye | Jun 11, 2013 | Budget Websites, Customer Service, Help for small business, New Websites, Web Design, Web Design Strategy, Website Costs
OK, your new website is live, and you didn’t do a maintenance agreement with the web design company. Now that the heavy lifting is done, what happens next? What kind of support should you get from the web design company? If you aren’t paying a maintenance fee, is...