Nick Caffacus - 757-532-7176

Doug Dye - 757-229-7641
Cathy Caffacus - 757-777-5496

 

Get your FREE Website Analysis!

Recently Richmond Media developed a much more efficient, faster way of analyzing websites. In fact, it is so much more efficient and faster that we can now offer free analysis to website owners. Among many other issues, here is what we will take into account: Read More…

Contact Forms and Why You Should Care

Ten years ago, contact forms weren’t very popular. I was even told that contact forms were mainly there because some people weren’t allowed to email from work. But today for most types of businesses, contact forms are one of the most useful tools on their website.

When you respond to a site visitor who submitted a contact form, it increases the chances of that person doing business with you. Think about it. Someone has visited your website, and they want to ask you a question about your business. They have gone to the trouble of typing out a question in a form. This is a win for you. You have captured the attention of a potential customer.

So what’s the problem? The problem is that many business owners don’t know how they work, and don’t know how to make sure they are working properly. Here are some answers to common questions and issues with contact forms: Read More…

Local Hero? 6 Ways to Build Small Business Success In Your Hometown

NOTE: This month we feature Guest Author Owen Andrew. Owen Andrew is a journalist in California. He is passionate about small business and enjoys using his years of experience to inform and encourage other like-minded individuals.

Every single business starts small – as a one-man operation or with a small group of partners who have an idea and a dream for how they can make a difference in the world. Moreover, many of today’s famous entrepreneurs began their journey to global prominence and success by starting off as local heroes.

We’ve all heard the stories about Google and Apple getting started out of garages, and there are plenty of tales of home-based businesses beginning around the kitchen table and ending up as global empires. But what happened in between those initial founding days and their current success (besides lots of hard work and determination, naturally)? Read More…

Should You Use a Large Web Design Company?

We have a small staff, but we also have over a decade’s experience, a large client base, and a great network of programmers and content creators to call on. We are used to competing with much larger companies in bidding for web design projects, and we can offer a great perspective about them, since we briefly WERE a large company. Here’s how it happened. Read More…

Does Your Website Need A Rebuild?

We’re at the point now where most businesses have websites. But we are also at the point where a lot of those websites are old. If your own website is old, do you need it completely rebuilt? Or can you salvage it with a little work?

IMPORTANT: We will give your old website a free analysis to let you know how your website is performing. Read More…

Service After The Sale

OK, your new website is live, and you didn’t do a maintenance agreement with the web design company. Now that the heavy lifting is done, what happens next? What kind of support should you get from the web design company? If you aren’t paying a maintenance fee, is there anything at all the web design company should do for you? Read More…

When To Take Your New Website Live

OK, you finally hired a web design company to rebuild your hopelessly obsolete website. All of the new content is there. Brand new, modern search engine optimization has been done. Your images are clickable to expand, your Home page is by the book Google Panda, and your new site is interactive, with calls to action, contact forms, great navigation and modern artwork. Your web designer asks if you’re ready to go live with it. You tell him you’re not ready yet, which baffles him.

I am going to tell you how I used to respond to that. I say “used to”, because every single client I ever said this to absolutely HATED hearing it. Read More…

How Much Should You Spend on Your Website?

We build business websites for as little as $500 and as much as $25,000.  How much should YOU spend on your business website? The answer depends upon what you want the site to do for you and what kind of business you have. Read More…

Business to Business Websites are Different

Business To Business (B2B) websites are a big part of the Internet.  But if your business is B2B, you can’t put your site together like a Business To Consumer (B2C) website. We see a lot of web design companies treat them the same too. Here are a few fundamental differences. Read More…